Night Quiet respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit nightquiet.co, place an order, contact us, or interact with our services.

Who We Are

This store is operated by Nightquiet, responsible for the Night Quiet brand and the website nightquiet.co. For privacy-related matters, contact us at support@nightquiet.co.

Information We Collect

We may collect the following categories of information:

• identification and contact details, such as name, email address, phone number, and shipping address;
• order details, such as purchased products, purchase history, shipping status, and customer service information;
• payment information processed by third-party payment providers. We do not store complete card details;
• technical and browsing data, such as IP address, device type, browser, pages visited, cookies, and similar identifiers;
• messages sent to support, survey responses, reviews, or other voluntary communications.

How We Use Your Information

We use personal information to:

• process orders, payments, deliveries, returns, and refunds;
• provide customer support and respond to requests;
• send order confirmations, shipping updates, and transactional communications;
• prevent fraud, abuse, improper chargebacks, and unauthorized activity;
• improve our website, products, service, and shopping experience;
• send marketing, offers, and updates when permitted by law or with your consent;
• comply with legal, tax, accounting, regulatory, and security obligations.

Sharing of Information

We may share personal information with service providers that help us operate our store, including Shopify, payment providers, shipping companies, suppliers, fulfillment centers, dropshipping partners, customer support tools, analytics providers, advertising platforms, fraud prevention services, and technology providers.

When we use suppliers or dropshipping partners, information necessary to pick, pack, and ship the order may be shared with third parties located in other countries. These third parties should use the information only for purposes related to fulfilling the order or as permitted by law.

We may also share information when necessary to comply with the law, protect rights, investigate fraud, respond to competent authorities, or in connection with a business reorganization, sale, merger, or transfer of store assets.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, analyze performance, personalize content, measure campaigns, and improve the shopping experience. You can manage cookies through your browser settings and, when available, through privacy tools displayed on the website.

Marketing Communications

When you sign up to receive communications, we may send promotional emails or messages. You can unsubscribe at any time using the unsubscribe link in the message or by contacting us at support@nightquiet.co.

International Transfers

Because we operate an online store using platforms, providers, and suppliers that may be located in different countries, your information may be processed outside your country of residence. When required, we take reasonable measures to protect that information in accordance with applicable law.

Data Retention

We keep personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records. When the information is no longer needed, we may delete it, anonymize it, or aggregate it securely.

Your Rights

Depending on your location, you may have rights related to your personal information, including the right to access, correct, delete, transfer, limit, or object to certain processing activities, as well as withdraw consent when processing is based on consent. To exercise these rights, send a request to support@nightquiet.co.

Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from minors without appropriate authorization. If you believe a minor has provided personal information improperly, please contact us.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of online transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The version published on nightquiet.co will be considered the current version.

Contact

For privacy questions, contact us at support@nightquiet.co.